Mister Tours & Travel is an Australian owned travel agency was founded in 2003. Our name used to be Kangaroo Travel & Tours but we changed to a new name last March 2010.
Our Company offers the following services:
– Domestic and international airline ticket reservations
– Domestic and international hotel reservations
– Domestic and international tour packages, private or groups
– Travel Documents: Passports, Visas, Kitas, Birth Certificates
– Car rentals
Our managing director is an Australian citizen who has been living in Bandung since 2000, and his wife (pictured above) is responsible for the day to day running of the company. Our business is run more like a western company, for example, we give prompt attention to our customers and try to anticipate their needs rather than simply react to them. Could you imagine booking a plane ticket to a strange country only to find out at the airport you must already have a visa for that country. Mister Holidays will not let you make that mistake!
Most of our staff speak good English and this has helped us with a lot of expatriate customers who sometimes don’t know how to arrange their travel plans and have difficulty communicating with Indonesian travel agents because of language problems and cultural differences. This is one of the reasons why this business has continued to grow.
At first we just sold small domestic tours and not that many tickets, but little by little we found out about how to organise international tours. Now international tours are our bread and butter and we are sure we can find the right tour for your needs no matter how offbeat your destination.
Initially we started selling tour packages to some nearby countries such as Malaysia and Singapore. Now we sell tickets to all places in the world from Seattle to Sydney, Bangkok to Britain. Our customer base is now predominately Indonesian. We have been a member of ASITA (Indonesian Travel Agents Association) since 2003.
Our Company has efficient professional, friendly service and our business model allows us to be one of the cheapest travel agents in Bandung.